If you are not happy with your Boh Kay Camera Strap for whatever reason, you'll have 30 days to return it from the day you received our product. Unedrstandably, we can only accept return straps that are in perfect condition with the original packaging included. We refund or exchange at your full purchase price minus postage. To do so, please follow the following simple steps:1. Please write us an email first, so we can be on the lookout for your return/exchange. Please include your order number and the reason for your return/exchange in the email.
2. Mail your returned camera strap to: