Return Policy
Returns
In case that you are not satisfied with your BOHKAY Point & Shoot Camera, you can return it to during 14 days from the day that you receive the product. If this 14-day period has gone by since your purchase, unfortunately we can’t offer you a refund or exchange. If you would like to request a return please contact us at: bohkay@mybohkay.com
Faulty products
In case that your BOHKAY Point & Shoot camera is not working correctly or develops a fault during the first 2 months from the delivery date, please send us a video of the problem that your faulty camera experiences to bohkay@mybohkay.com. In reviewing your video together and in case we cannot help out remotely, you can send us your camera back and we will ship a replacement to the address in the original order.
Film
Please note that we cannot accept the return of film. We simply cannot see whether the film is in its original condition and therefor we cannot sell it again.
We recommend you to use a shipping service with track and trace or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.