Lomography Embassy Barcelona Gift Vouchers

Return Policy

Returns 

Our return policy lasts for 14 days from the day that the customer receives the product. If this 14-day period has gone by since your purchase, unfortunately we can’t offer you a refund or exchange. If you would like to request a return please contact us at: bohkay@mybohkay.com


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

There are certain situations where only partial refunds are granted:

  • Any item not in its original condition according to its unique item condition ratings on our website and according to the photos on our website.
  • Any Item that is damaged or missing parts for reasons not due to our error 
Shipping
To return your product, you should mail it to:
Boh Kay
Av. Diagonal 345, 6-1
08037 Barcelona, SPAIN 

Boh Kay pays return shipping if:
the item received is not as described in its unique item condition ratings.
Customer pays return shipping if:
the item received is as described in its unique item condition ratings.

We recommend you to use a shipping service with track and trace or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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